Every Rank Comes with Receipts
Open any opportunity to see the themes, subthemes, and insights that put it there, including what competitors' customers said.
| # | Opportunity | Impact | Sentiment | Insights | Segment | Trend | |
|---|---|---|---|---|---|---|---|
| 1 | Export reliability | 8.4 | 58% neg | 31 | Mid-market | ↑ 6% | |
| 2 | Billing plan clarity | 7.9 | 51% neg | 27 | Self-serve | ↑ 3% | |
| 3 | Search & discovery | 7.1 | 44% neg | 22 | All segments | → 0% | |
| 4 | Permissions during first-run | 6.9 | 61% neg | 18 | Enterprise | ↑ 9% | |
| 5 | Invite approval stalls first-run | 6.8 | 64% neg | 19 | Enterprise | ↑ 12% | |
| 6 | Mobile offline mode | 5.2 | 39% neg | 11 | All segments | ↓ 4% |
Evidence volume, sentiment, source diversity, customer breadth, trend, confidence, novelty. I score every opportunity on the same signals every week, so the ranking can defend itself.
Enterprise admins can't get their team into the workspace. Invite approval waits on IT, and the second admin repeats setup, so activation stalls before customers see value.
Open any opportunity to see the themes, subthemes, and insights that put it there, including what competitors' customers said.
Promote a competitor weakness and I search your own feedback for proof before it joins the backlog.
Scope an opportunity to a segment and I re-score it for those customers, so a loud minority never outranks your core.
Create a Project or initiative straight from the opportunity. I carry the evidence over, draft the Overview, and link it back, so the why never gets lost on the way to shipping.
Your agents will not miss any of the customer & product context. Anything you can see in the UI can be accessed from the MCP and API.
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